Track your sales pipeline or client contacts with this useful free spreadsheet. Often for a small business you do not need a complicated client CRM, in many cases this simple sheet will do.
 
It has at its heart 5 columns: Client name, Last Contact date, Days since last contact (conditional formatted column that calculates number of days and goes green to red over 6 months) Response / Category and Next actions.
 
Aim to convert 3% of your sales approaches and work that sales pipleline!! Instructional videos available on YouTube!